What is Guardio VIP?

VIP is Guardio's top plan. It protects up to 5 people, and it adds a personal security expert who helps you set things up and answers your security questions. Every Guardio plan includes our full protection.

Seeing a VIP charge you don't recognize?

VIP is offered as an upgrade at sign-up or after sign-up. If you said yes, it's charged then, usually as the difference in price, so it may not match a listed price. On a card statement it shows as GUARDIO*VIP.

What VIP includes

  • Guardio protection for up to 5 people. You count as one of the 5. Each person gets their own sign-in.
  • A dedicated security expert. They help you set up and adjust your protection, keep an eye on your security status, and answer your security questions by phone or email.

Reach your VIP expert

  1. Open the Guardio app, or your dashboard at app.guard.io.
  2. Tap VIP Hub at the top right.
  3. Ask for help with what you need. If you'd like to talk to your expert, ask for a call there.

A call with your expert isn't instant. We'll reach out to arrange it. You can also use the contact form within the app or email support@guard.io at any time.

Add the people you want to protect

Invite up to 4 more people to your VIP plan. See How do I add family members to my plan?

What VIP costs

Most VIP plans are paid monthly or yearly. A yearly plan is charged once a year, in one payment. See Plans and prices for today's prices.

Add VIP to your plan

  1. In the app, tap Profile (bottom right).
  2. Tap Subscription, then Manage Subscription.
  3. Tap Change next to your plan.
  4. Look for VIP under Upgrades.

If you don't see VIP there, write to us and we'll help. If you add it, VIP and its charge start right away. The charge is usually only the difference for the time left on your plan.

Turning VIP off

You can turn VIP off from your plan page. It removes VIP only. Your Guardio protection keeps running. You'll see what changes before you confirm.

All Guardio Premium Features

Your VIP plan includes access to the full Guardio Premium suite, including:

  • Real-time monitoring for leaks, exposed credentials, and personal data
  • Scam and phishing site blocking (even in search results and ads)
  • Protection across all your devices and browsers
  • Email and SMS scam protection
  • Real-time view of exposure with steps to secure your accounts

Still need help?

Write to us through our contact form or email support@guard.io. A person from our team reads every email reply.

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