How to Take a Screenshot

Our support team is available 24/7 and happy to help you with any issue.

Providing a screenshot makes it much easier and faster for our team to analyze the problem and provide a solution.

Windows

  • Press the Ctrl key and the prtscn​ keys simultaneously (this saves an image of your screen)
  • Return to the text box or email, click into the reply box and press the Ctrl key and V keys simultaneously (this pastes the image of your screen into the email)

Mac

  • Press the Ctrl, shift, command, and 3 keys simultaneously (this saves an image of your screen)
  • Return to the text box or email, click into the reply box and press the command and V keys simultaneously (this pastes the image of your screen into the email)

Chromebook

  • Press the Ctrl key and the prtscn​ keys simultaneously (this saves an image of your screen)
  • Return to the text box or email, click into the reply box and press the Ctrl key and V keys simultaneously (this pastes the image of your screen into the email)

Alternatively, you can use a free tool like the "snipping tool" to easily capture screenshots.

Guardio puts a lot of effort into keeping intrusive push notifications and popups out of your way and continuously blocks new sources. It can take up to 48 hours from the time you activate Guardio until all popup sources are analyzed and blocked.

 

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