How do I report security issues to Guardio?

If you continue to experience a security-related concern after activating Guardio's premium protection, you can report this to Guardio's security team for further research.

How to report a security issue

  1. Visit your Personal Dashboard.
  2. Scroll to the lower right corner and select Send Report in the section titled Report Security Issue.
  3. Choose the option that best describes the issue you're experiencing and then select Next.
  4. Provide more information about the security issue you're reporting.
    • Describe the issue. Make sure to be as detailed as possible to ensure a full understanding of what you're experiencing.
    • Provide a URL associated with the issue. 
      • For malicious push notifications, provide the URL that appears within the push notification.
      • For unexpected search results or new tab page, provide the URL for the hijacked search results or the unwanted new tab.
      • For legitimate website blocking, provide the URL of the website you feel should not have been blocked.
      • For malicious websites that should be blocked, provide the URL of the website you feel should have been blocked.
      • For other issues, provide the URL that best associates with the problem you're experiencing, if relevant.
    • Attach any relevant Screenshots
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