Whenever you have a question about your Premium account, or need assistance from our support team, having information like the name and email address associated with your account can save you time and help us resolve your issue quickly and efficiently.
Here’s how to find your Premium Guardio account quickly and easily:
Step 1: Look up emails you’ve received from Guardio
- Open your inbox and click on the email search bar.
- Type “Guardio is now active: Complete your protection checklist.”.
- If you see an email from Guardio show up in your search, open the email.
Step 2: Verify the email address
- Click the small arrow next to “to me” to show the email details.
- Here you’ll be able to see the email address associated with your Guardio account.
***If you see an unfamiliar email address with a mix of numbers and letters, it could mean you signed in via Apple Sign in and they created a private email address for you. This is the email associated with your Guardio account.
Step 3: Repeat for all email accounts
- Repeat these steps for all your email accounts, even if you’ve already found an email address associated with your Guardio account. In some cases, customers accidentally create multiple Guardio accounts with different email addresses, so collecting any relevant email addresses will help our support team resolve account issues as quickly as possible.