Scammers are impersonating Guardio using fake phone numbers. They post fake "Guardio customer service" and "Guardio support" numbers in pop-ups, search results, ads, emails, and texts to trick people into paying for fake services, handing over personal information, or giving remote access to their computer.
This page lists the fake numbers we know about and shows you how to tell a scam number from the real Guardio. The only number that reaches Guardio support is (771) 249-8378 — use it to verify any call you're unsure about.
⚠️ Known fake Guardio phone numbers
The numbers below are not Guardio. They are used by scammers impersonating Guardio. Do not call them. If you've already called one, see "What to do if you called a fake Guardio number" below.
- ❌ 1-855-535-4580 (also written 855-535-4580 / 18555354580) — NOT Guardio. This is a scam number.
- ❌ 1-855-335-0424 (also written 855-335-0424 / 18553350424) — NOT Guardio. This is a scam number.
Scammers change numbers often, so this list may not include every fake number in circulation. The safest rule: the only number that reaches Guardio support is (771) 249-8378. If you're told to call any other number for "Guardio support," don't trust it.
How to tell if a "Guardio support" number is fake
Scammers are convincing, but a few rules will keep you safe:
You're told to call a number that isn't (771) 249-8378. Guardio has one incoming support line. If a pop-up, ad, email, text, or search result tells you to call a different number for Guardio support, don't — call us back on (771) 249-8378 to reach out at support@guard.io.
It showed up at the top of a search engine. Scammers buy ads and create fake listings so their number appears when you search "Guardio phone number" or "Guardio customer service." Always confirm the number on our official Help Center at help.guard.io before calling.
They ask for remote access to your device. Guardio will never ask you to install remote-access software (like AnyDesk, TeamViewer, or similar) so an agent can "fix" your computer.
They ask for payment by gift card, wire transfer, cryptocurrency, or to "verify" your card over the phone. Guardio never asks for payment this way. Legitimate billing is handled through your account, not over an unsolicited call.
They pressure or rush you. Threats, urgency, and "act now or lose your protection/refund" are scam hallmarks. Guardio will never pressure you like this.
They claim to manage your Guardio subscription on Guardio's behalf. Guardio is not affiliated with JustAnswer, Unsubby, Xpendy, or any other third-party service offering tech support or subscription management. If another service claims to manage your Guardio subscription, it is not official and may lead to additional or unauthorized charges.
The only real way to reach Guardio
There is one Guardio support line and a few official written channels. Everything else claiming to be Guardio support is fake.
- Phone (incoming calls): (771) 249-8378 (+1 771-249-8378) — the only Guardio number that accepts incoming calls
- Email: support@guard.io
- In-app / dashboard: the Contact button inside your Guardio app or dashboard
- Help Center: https://help.guard.io
What if Guardio calls me from a different number? Guardio may sometimes call you from another number — these are outbound calls only, and you can't call them back. Never assume an incoming call is genuinely Guardio just because the caller says so. If you're not sure, hang up and call us back on (771) 249-8378 to confirm you're talking to the real team.
What to do if you called a fake Guardio number
If you called a number you now believe is fake, don't panic — take these steps:
- Hang up and stop all contact. Don't call back, and don't respond to follow-up calls or texts from that number.
- If you gave remote access to your device, disconnect from the internet, uninstall any software they had you install, and run a security scan. Restart your computer.
- If you shared payment details, contact your bank or card provider right away to flag the charge and protect your account.
- If you shared a password, change it immediately — and change it anywhere else you used the same password.
- Contact the real Guardio at (771) 249-8378 or https://support@guard.io so we can help you secure your account and review any charges.
- Report the scam to your local consumer-protection authority (in the US, the FTC at reportfraud.ftc.gov).
Frequently asked questions
Is 1-855-535-4580 a real Guardio number? No. 1-855-535-4580 is not Guardio. It is a fake number used by scammers impersonating Guardio. Do not call it. The only number that reaches Guardio support is (771) 249-8378.
Is 1-855-335-0424 a real Guardio number? No. 1-855-335-0424 is not Guardio. It is a fake number used by scammers impersonating Guardio. Do not call it. The only number that reaches Guardio support is (771) 249-8378.
How do I know if a Guardio support number is fake? The only number that reaches Guardio support is (771) 249-8378. If you're told to call a different number for "Guardio support" — in a search result, ad, email, text, or pop-up — don't trust it.
I saw a Guardio phone number in a pop-up or virus warning. Is it real? No. Guardio does not display pop-ups or virus warnings telling you to call a phone number. These are tech-support scams. Close the pop-up and, if you need help, contact Guardio only at (771) 249-8378 or support@guard.io.
Why do fake Guardio numbers appear in Google searches? Scammers buy ads and create fake listings so their numbers show up when people search for Guardio support. Appearing in a search result does not make a number official. Always verify against (771) 249-8378 or help.guard.io.
Guardio called me from a different number — is that a scam? Not necessarily. Guardio sometimes makes outbound calls from other numbers, but you can't call those back.
What is Guardio's real phone number? Guardio's official support line is (771) 249-8378 (+1 771-249-8378). It's the only Guardio number that accepts incoming calls.
Does Guardio use third-party companies to handle my subscription or support? No. Guardio is not affiliated with JustAnswer, Unsubby, Xpendy, or any other third-party tech-support or subscription-management service. Any company claiming otherwise is not official.
What should I do if I already called a fake Guardio number? Hang up, secure your device and accounts (see "What to do if you called a fake Guardio number" above), contact your bank if you shared payment info, and reach out to the real Guardio at support@guard.io.
Remember: if you're told to call any number other than (771) 249-8378 for Guardio support, it's not us. When in doubt, reach out at support@guard.io.