Please note: Guardio is not affiliated with
JustAnswer, Unsubby, Xpendy, or any other third-party
service offering tech support or subscription management. If another service
claims to manage Guardio subscriptions, it is not official and may lead to additional
or unauthorized charges.
Important Note:
Deleting your Guardio account, deleting the app from your iPhone or Android, or uninstalling the Guardio extension will not cancel your free trial, monthly, or yearly subscription.
Please follow the steps below according to your original payment method.
Cancellation Steps
Paid with Credit Card or PayPal?
From Desktop Browser Extension or Guardio App:
- Go to the Subscription page**.
- Click "Manage Plan" next to Plan. (Don't see this option? You're on an older version of the app. Click here.)
- Under "Free" plan, click "Select."
- Click "Cancel Anyway."
- Click "Cancel Subscription".
**Note: In the Guardio App, first tap the Profile icon, then tap Subscription and “Manage Subscription” before following the steps above.
Paid with App Store or Google Play Store (Android)?
- Open the Guardio App.
- Tap the settings icon (top right corner of the screen).
- Tap "Subscription."
- Tap "Cancel Subscription" and follow the instructions.
- Tap "Go To Apple Subscriptions" or "Go To Google Play Subscriptions" to complete the cancellation.
Paid with Credit Card or PayPal (Older app version)?
- Go to the Subscription page**.
- Click "Change" next to Plan. (Don't see this option? You're on a newer version of the app. Click here.)
- Under "Premium Protection is On", click "Turn Off".
- Click "Cancel Subscription."
- Click "Cancel Anyway."
- Click "Cancel Subscription."
- Click "Cancel Subscription" again.
**Note: In the Guardio App, first tap the Profile icon, then tap Subscription and “Manage Subscription” before following the steps above.
Not Sure How You Paid?
You can check your payment method anytime:
- Go to the Subscription page in your profile.
- Check the Payment Method: It will show Credit Card, PayPal, or App Store/Google Play Store.
Additional Information
- Billing Coverage: Your Premium protection will continue until the end of the current billing cycle. You will not be charged for future services unless you reactivate your membership.
- Trial Authorization Hold: If you see a charge during your free trial, it’s a temporary hold to verify your payment method, not an actual charge. Need more info? Click here
- Basic Plan: If you are using the basic plan, there is no subscription page. You simply need to uninstall the Guardio extension or app.
- If you need assistance with cancellation, our support team can help you at support@guard.io. However, sending a message to support does not automatically cancel your plan.